Last updated: 6 September 2026
1. Introduction
BRAVIAA TECHNOLOGY, trading as Braviaa Services ("we", "us", or "our"), operates the Braviaa Services website. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services. By using our website, you agree to the collection and use of information as described in this policy.
2. Information We Collect
- Personal information: name, phone number, email, address and device details that you voluntarily provide when you call, WhatsApp us or submit the contact form to book a repair.
- Device information: details about the electronic device you want repaired (brand, model, issue description).
- Usage data: information about how you interact with our website, including pages visited, time spent and browser type, collected automatically via standard web technologies.
3. How We Use Your Information
- To schedule and manage your repair service appointments
- To contact you regarding your repair bookings and service updates
- To respond to your queries and provide customer support
- To improve our website and services
- To comply with legal obligations
4. Third-Party Services
- WhatsApp: used for booking and support messages. Subject to WhatsApp's Privacy Policy.
- Google Maps: embedded on our Contact page to display our location. Subject to Google's Privacy Policy.
- Google Fonts: used for website typography. Subject to Google's Privacy Policy.
- Netlify: hosts this website and processes contact-form submissions. Subject to Netlify's Privacy Policy.
We do not sell, trade or share your personal information with any third parties for marketing purposes.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Cookies
Our website does not use cookies or tracking technologies directly. However, the embedded third-party services (Google Maps, Google Fonts) may set their own cookies as per their respective privacy policies.
7. Your Rights
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for data processing at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this page periodically.
10. Contact Us
- Business: BRAVIAA TECHNOLOGY (Proprietorship), trading as Braviaa Services
- GSTIN: 27EHPPS7963J1Z7
- Address: Shop No. 60-118, LG Floor, Xth Central Mall, Mahavir Nagar, Kandivali West, Mumbai, Maharashtra 400067
- Phone / WhatsApp: +91 97696 40241
- Email: braviaaservices@gmail.com