Pricing, Warranty & Terms

Clear charges, a written warranty, and no surprises — here is exactly how our repair service works

Last updated: 6 September 2026

Independent multi-brand repair service. Braviaa Services (BRAVIAA TECHNOLOGY) is an independent repair provider. We are not an authorised service centre of, and are not affiliated with, authorised by or endorsed by any TV, audio, camera or gaming-console manufacturer. Brand names on this site only identify the devices we repair; all trademarks belong to their respective owners.

1. Diagnostic & Visit Charge

ItemChargeNotes
Diagnostic / inspection (at our shop or at your home in Mumbai)₹1,000Covers the technician's visit and fault diagnosis. Payable even if you decide not to go ahead with the repair.
Repair labour and spare partsQuoted before workAfter diagnosis we give you a written quote (on WhatsApp or invoice). No repair starts until you approve it.
TV wall mounting / installationQuoted on requestDepends on TV size and wall type. Bracket cost is separate unless stated.

All prices are in Indian Rupees and include GST where applicable. A GST invoice is issued for every payment.

2. How a Repair Works

  1. Contact us by phone or WhatsApp and describe the fault.
  2. Diagnosis — a technician visits your home or you bring the device to our shop. The diagnostic charge above applies.
  3. Quote — you receive the exact repair cost, parts required and expected time.
  4. Approval — the repair proceeds only after you approve the quote. Some repairs are completed on the spot; others require the device to be taken to our workshop, in which case you receive a receipt listing the device, model and serial number.
  5. Payment — the balance is paid on completion and delivery, by cash, UPI or bank transfer.

3. Repair Warranty

Every repair carried out by Braviaa Services is covered by a 90-day warranty from the date of delivery, on the specific fault repaired and the parts we replaced.

  • If the same fault reappears within 90 days, we will re-inspect and rectify it at no additional labour charge.
  • The warranty does not cover a different fault, physical damage, liquid damage, power-surge damage, or damage caused by tampering, opening or repair by another party after our service.
  • Your original invoice is required for any warranty claim.

4. Cancellation & Refunds

  • You may cancel a home visit free of charge at any time before the technician has set out.
  • If you decide not to proceed after diagnosis, only the diagnostic charge is payable; no repair charges apply.
  • If a repair we have been paid for cannot be completed, the repair charge (excluding the diagnostic charge) is refunded in full within 7 working days.
  • Advance payments collected for spare parts are refunded if the part cannot be sourced.

5. Devices Left for Repair

Devices left at our workshop are stored securely and returned on completion. Please collect your device within 30 days of being informed that it is ready; we will remind you before that period ends.

6. Business Details

  • Legal name: BRAVIAA TECHNOLOGY (Proprietorship)
  • Trading as: Braviaa Services
  • GSTIN: 27EHPPS7963J1Z7
  • Address: Shop No. 60-118, LG Floor, Xth Central Mall, Mahavir Nagar, Kandivali West, Mumbai, Maharashtra 400067
  • Phone / WhatsApp: +91 97696 40241, +91 98337 25414
  • Hours: Monday – Saturday, 10:00 AM – 9:00 PM (Sunday closed)

7. Questions or Complaints

If anything about a repair is not right, contact us on the numbers above. Complaints are acknowledged within one working day. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.